Welcome to Neon Centre!
Our Payments Policy is designed to provide detailed information on various aspects of the payment process to ensure a transparent and secure shopping experience. Please carefully review the following terms:
Payment Methods
We offer multiple secure payment methods to enhance your convenience:
- Stripe (Credit/Debit Cards): Neon Centre accepts Visa, MasterCard, American Express, and Discover. Your card details are securely processed using industry-standard encryption.
- PayPal: Customers can opt to pay securely through their PayPal accounts, offering an additional layer of payment protection.
Currency
All transactions on the Neon Centre website are processed in US dollars. For international customers, please be aware that the final amount may differ based on the exchange rate applied by your bank or credit card provider.
Security
Your privacy and security are paramount. Neon Centre employs robust security measures to protect your personal and financial information. We do not store credit card details on our servers, and all online transactions are encrypted.
Order Confirmation
Upon completing your order, you will receive a comprehensive email confirmation containing details such as the order number, itemized list of purchased products, pricing, and shipping information. Please review this confirmation carefully, and contact our customer service immediately if you identify any discrepancies.
Sales Tax
Sales tax is determined based on the shipping destination and is calculated during the checkout process. Customers are responsible for any applicable taxes associated with their purchase, as mandated by local regulations.
Cancellations and Refunds
Cancellation requests must be submitted within 12 hours of placing an order. Refunds for eligible returned items are processed within 14 days of receiving the returned items. Refer to our Refund & Return Policy for eligibility criteria and the return and refund process.
Pricing
While Neon Centre reserves the right to adjust product prices, any changes made after an order is confirmed will not affect the agreed-upon price for that specific order.
Contact Information
If you have inquiries or concerns regarding our Payments Policy, please do not hesitate to reach out to our team at neoncentre@ukr.net. We are committed to providing prompt and helpful assistance.
Note: Neon Centre retains the right to update or modify this Payments Policy. Please refer to our website for the most current version.
Thank you for choosing Neon Centre!